Celcom partners Huawei to apply Cloud-based Digitised Operation Platform

CELCOM Axiata Bhd inked an agreement with Huawei Technologies (Malaysia) Sdn Bhd to apply the Cloud-based Digitised Operation Platform, Software as a Service (SaaS) solution. Celcom will be the first in the country to adopt full suite Cloud-based Operation Support Service (OSS) system to accelerate agility in their automation and intelligence of network management, and pave the way for their journey towards becoming a digital company. The Digitised Operation Platform brings together Artificial Intelligence (AI) and Machine Learning technology powered by Huawei's Operation Web Services (OWS) suite, to enhance Celcom's capabilities in managing increasingly complex networks and services. It also enables Celcom to transform their daily operations from reactive to proactive and predictive, and further solidify their drive to deliver an awesome customer experience. The agreement to acquire the platform for Celcom's network operation was signed by Celcom Axiata chief technology officer Amandeep Singh and Huawei Technologies (Malaysia) chief executive officer Baker Zhouxin. Through this partnership, Huawei aims to leverage on its Digitised Operation AUTomation & INtelligence Services Solution (AUTIN), and share global experiences with Celcom to achieve a visualised, automated and intelligent network operation.