Speech Analytics Market Worth 1.60 Billion USD by 2020 - HPC ASIA

According to a new market research report, "Speech Analytics Market by Type (Solutions (Speech Engine, Indexing, Analysis and Query Tools, and Dash Boards and Reporting Tool) and Services), by Deployment Type (On- Remise, Cloud), by Organization Size, by Vertical, & by Region – Global Forecast to 2020?, published by MarketsandMarkets, the market size is estimated to grow from USD 589.2 Million in 2015 to USD 1.60 Billion by 2020, at an estimated Compound Annual Growth Rate (CAGR) of 22.0% from 2015 to 2020. Browse 66 market data Tables and 25 Figures spread through 145 Pages and in-depth TOC on"Speech Analytics Market" Early buyers will receive 10% customization on this report. The speech analytics technology is witnessing the rising demand due to the need to decipher hidden insights from the customer interaction data. Rising number of contact centers, importance of customer feedback, need for Customer Relationship Management (CRM), product development, increasing competition among organizations, and stringent compliance management are some of the factors deriving the demand of speech analytics solutions and services. The speech analytics solutions are expected to dominate the market from 2015 to 2020, with larger market share than the service segment, due to growing trends of analytical insights from customer interaction data.