AI in insurance: A story of continuous change

There is so much going on that has potential to improve the way that insurers operate, it's hard to know which opportunities to address, and also, which risks are too important to ignore. At SAS, we are fortunate to have a team of industry experts who understand how to contextualise the coming AI opportunities for insurers. This is my summary of various ideas they have published, to help you cut through the hype…. Our recent SASchat discussed the readiness of the insurance ecosystem for artificial intelligence (AI). There was a strong feeling that the insurance industry could really benefit from AI and machine learning, with use cases including claims fraud prevention, and the idea that AI would improve efficiency across the whole process, from underwriting through to claims.