Wisconsin, Google Partner to Enhance Professional Licensing

The Wisconsin Department of Safety and Professional Services (DSPS) announced last month a partnership with Google Cloud and MTX to modernize its occupational licensing process. The shift to digitize licensing with the intent of increasing efficiency is gaining ground in government agencies for a variety of processes, from marijuana licensing to permitting for gun ownership. Many agencies have found legacy licensing systems are outdated or overly complex. For DSPS, the launch of the MavQ AI platform is part of a larger, multi-phase effort to modernize the department's infrastructure, according to DSPS Secretary Dawn Crim. Crim said occupational licensing was originally slated to be the third phase of the project, but it was moved forward in the plan to prioritize the needs of the workforce and to provide family-sustaining wages.