What's Inside the "Black Box" of Machine Learning? - RTInsights

Machine learning can optimize business decisions, but the decision reached by an algorithm often isn't transparent. The list of possibilities is endless. Machine learning applications "can provide customer service, manage logistics, analyze medical records, or even write news stories," a recent report by McKinsey Global Institute explains. The McKinsey report identified 120 potential use cases and interviewed 600 industry experts on the potential impact of machine learning. As machines take on routinized decision-making processes, "the value potential is everywhere, even in industries that have been slow to digitize," the report's authors explain.