How robots will transform the C-suite

A version of this article appeared in the Spring 2019 issue of strategy business. Robots will play a critical role throughout the modern workforce. A recent PwC study (pdf) of 29 countries estimated that on average, the proportion of jobs at high risk of automation will be roughly 20 percent by the late 2020s, and 30 percent by the mid-2030s. For employees around the globe, such shifts could mean preparing to share space with robots as colleagues or learning new skills as robots take over the most repetitive or dangerous tasks. When we talk about robots, we are essentially referring to two kinds: industrial robots and service robots.