Surviving AI in the Law Firm: Be the One Asking Questions, Not Collecting Answers

There are a lot of frightened lawyers out there, scared that artificial intelligence will gobble up their jobs. Some lawyers are right to be scared: the ones who don't do enough thinking while they make their living. Think of all times when you're on the phone with a customer service person and are getting an answer that makes no sense to you (but seems perfectly fine to him). That rep who can only explain his company's policy with, "That's what the computer is saying," is like the lawyer whose job is doomed. For a bright employment future, you want to be the lawyer who looks at the answers AI produces, not just the one who asks the computer questions.