Why eliminating bias in AI is key to its success

The Covid-19 pandemic has cast a sobering spotlight on the unsustainable path we are on. One such truth is symbolized by the global #BlackLivesMatter movement, which has once again highlighted the embedded biases in our interconnected social fabric, forcing us all, to re-evaluate long standing notions of morality, fairness and ethics. It is worth taking pause to consider whether the exponential technological progress is not also amplifying some of the very same challenges we are trying to overcome as a global society. As we strive to meet the needs of customers, we continuously look towards technology. We see leading companies globally investing heavily in technologies such as cloud computing, internet of things, advanced analytics, edge computing, virtual and augmented reality, 3D printing and of course artificial intelligence.