IT leaders discuss the role of AI during pandemic

The law firm Berry Appleman & Leiden helps companies facilitate the visa process when hiring foreign workers. Part of that process is working through the government's Request for Evidence (RFE) forms required to achieve an employment visa. Vince DiMascio, CIO and CTO at the firm, said he and his team have developed a system that uses AI to read the documents, understand them and help draft a response that matches what's needed for a specific industry and job. "It's a smart system that uses really advanced natural language processing, classifiers and machine learning," he said. While the system isn't expected to replace the employees, DiMascio said it is helping the company reassign employees and create new services and features and thus help drive innovation.