20 AI Predictions for 2020

It doesn't take a soothsayer to know that artificial intelligence will have a bomber 2020. But getting the details right is important, which is why we turned to industry experts to give us their predictions on exactly how AI will evolve next year. There is widespread fear that AI will replace human workers. But 2020 will be the year when we stop fearing the tech and start realizing how it benefits us, predicts Tim Armandpour, the SVP of Engineering at PagerDuty. "In their next phase, AI and ML will become our allies (not our replacements)," Armandpour says.