How Disruptive Technologies Are Aiding B2B Ecommerce Growth

Over the last few years, the B2B ecommerce industry has witnessed unprecedented growth. While B2C platforms in India have leveraged technology to a large extent to scale their businesses and improving customer experience, most B2B ecommerce companies tend to undervalue the role technology can play in giving them a sustainable advantage. Let's look at some of the disruptive technologies that will gain momentum in the B2B space in the near future. Artificial Intelligence (AI) is beginning to make an impact on all aspects of the business. AI can be leveraged to mimic human interactions and decision making.