More Faith in AI-Based Interventions With Human Health Expert Participation

Scientists from Nanyang Technological University, Singapore (NTU Singapore) have discovered that people exhibit less faith in AI (artificial intelligence)-suggested preventive care interventions than that of human health expert interventions. Preventive care interventions are actions to reduce health risks, for example, signing up for a health screening, getting a vaccination, and increasing physical activity. The researchers discovered that highlighting the participation of a human health expert in an AI-suggested preventive care intervention can lead to better acceptance and success. These outcomes indicate that the human factor remains significant even as the healthcare industry adopts AI to diagnose, screen, and treat patients more competently. The researchers state that the results could also contribute to a more efficient design of AI-suggested interventions.