The Chatbot Will See You Now

In March of 2016, a twenty-seven-year-old Syrian refugee named Rakan Ghebar began discussing his mental health with a counsellor. Ghebar, who has lived in Beirut since 2014, lost a number of family members to the civil war in Syria and struggles with persistent nervous anxiety. Before he fled his native country, he studied English literature at Damascus University; now, in Lebanon, he works as the vice-principal at a school for displaced Syrian children, many of whom suffer from the same difficulties as he does. When Ghebar asked the counsellor for advice, he was told to try to focus intently on the present. By devoting all of his energy to whatever he was doing, the counsellor said, no matter how trivial, he could learn to direct his attention away from his fears and worries.