Changing Customer Relations with AI: An Interview with Re:Infer

Two years ago we started to get very excited about recent advances in neural networks applied to problems in natural language understanding and we were confident this was just the tip of the iceberg. We created re:infer to apply these new Neuro-linguistic programming (NLP) techniques to help businesses better understand and interact with their customer base. Who are the main people involved in Re:Infer? To help our clients to understand their customers needs and make responding to those needs as frictionless and effortless as possible. Re:Infer is all about engaging with customers, either by categorising open source feedback, survey forms, and with your conversational AI tool.