Tackling AI's Unintended Consequences

The New York metropolitan region is one of the most complicated urban areas in the world, however, and even with the map, my driver struggled. After making a few illegal maneuvers and an unplanned stop for gas, he did get me to my destination, but I exited the car thinking that I'd once had the privilege to expect a far more capable driver. As AI infiltrates more of our experiences and organizations, it's important to recognize not only its many benefits but its unintended consequences as well. AI protects us from known and unknown threats, helps us connect to one another, and provides better answers faster and cheaper than humans do. And, of course, it's great that AI frees us from routine tasks such as reading a map.