AI-generated review summaries arrive on Amazon, Microsoft, Newegg

One task that AI can handle quite well is summarizing data, so Amazon and Microsoft are putting AI to work. Today, mobile users will begin seeing AI-generated summaries of Amazon product reviews, and Microsoft is also beginning to add AI-generated review summaries to the Microsoft Store app within Windows. If you're buying a product on Amazon, you're familiar with the collection of reviews and ratings that appears well down the product's page. Today, you'll also see a short paragraph that uses AI to sum up what those customers think. AI has become a controversial tool, as artists complain that placing AI art next to their own original works devalues the medium. As a business tool, however, it's received a warmer reception.