6 Industries where the metaverse is bringing new opportunities - TechNative

The arrival of the metaverse is transforming experiences for both customers and employees across multiple industries, giving us a glimpse of how the future could look. According to Gartner, by 2026 30% of companies worldwide will have meta-ready products and services. The convergence of new technologies such as Augmented Reality (AR), Virtual Reality (VR), and Artificial Intelligence (AI) are enabling companies to not only simplify business processes and improve decision making, but revolutionise the ways customers can interact and experience products and services. While there is plenty of debate on the social and legal aspects of the metaverse, these new immersive worlds are turning virtual experiences into products and opening up new business opportunities. Banks have been quick to hop on the metaverse trend towards data-driven interactive self-help and decisions to transform customer experience, business operations and increase efficiencies.