Insurance in the digital age: injecting automation into the claims process - FinTech Futures

Whether you envisage self-driving vehicles to be five or 25 years away, given the substantial investments and technological progress being made, it is hard to argue against the industry's narrative of inevitability. Not to be outdone in this digital age, insurance claims is forging its own digital transformation path, leveraging advancements in technology and analytics to inject automation into the claim process. So how far away are we from delivering claim processing that is automated end-to-end? Will this happen before driverless Ubers are roaming the streets?