Bots are poised to take over the travel industry

It's been a long time coming for road warriors -- artificial intelligence is finally infiltrating the travel industry, and it's bringing a host of new conveniences and capabilities with it. From personalized recommendations and booking to digital concierge service, here's how AI will help make traveling a little less hectic. AI stands to make a big impact in travel planning. Airlines and travel agencies alike use chatbots to automate the booking process and answer questions without involving an actual agent. And if an agent is needed, AI-powered apps can make smart suggestions based on context to help travelers complete the booking process faster.