Role of Conversational AI in Healthcare and Pharma industry - ET HealthWorld

By Gaurav Singh The technology has been evolving at a breaking-neck speed and has transformed how consumers interact with brands. Artificial intelligence is being actively used to streamline processes. In addition to chat, conversational AI and voice-activated chatbots powered by AI are emerging as alternate support systems that can simplify the complexities of human speech. Artificial intelligence (AI) techniques that allow machines to learn with minimal human supervision have emerged due to the exponential rise in computing power and data storage. Conversational AI (artificial intelligence) refers to systems that can "communicate" with humans, such as virtual assistants and chatbots (e.g., answer questions).