Kansans get tax help from artificial intelligence

Kansas WebFile, the state's full service online tax filing portal, has a new feature. "We were the first state to implement a chatbot within a tax system, and we're the first state to offer a chatbot of any nature," Nolan Jones general manager of Kansas Information Consortium said. Agent Kay, the state's 24/7 official chatbot, can help you file your tax return online. "And it provides them a better experience with dealing with the government and some like taxes they don't want to be in there very long. They just want to get their filing done," Jones said.