Why Many Businesses Are Not Ready For AI

By now, the story is well told on how artificial intelligence is changing businesses, all the way down to impacting core business models. In 2017, Amazon bought Whole Foods then later opened their Amazon Go automated store. Since then, they've been using AI to understand and improve the physical retail shopping experience. In 2018, Keller Williams announced a pivot towards becoming an artificial intelligence-driven technology company to compete with the tech-centric entrants into the market like Zillow and Redfin. These companies are not alone.