OCBC Bank unveils "HR in your pocket" app » Banking Technology

OCBC has become the first bank in Singapore to launch a human resource (HR) mobile app for its employees. The app, called "HR in your pocket", includes an artificial intelligence (AI)-powered chatbot that is integrated with the bank's HR information system. This chatbot can provide responses that are specific to each employee. Examples of use include leave applications, tracking of medical and lifestyle expense reimbursement claims, internal job postings, and the bank's people directory. Praveen Raina, SVP, group operations and technology, OCBC Bank, says the app "helps to boost productivity as it frees up resources and time that could be used for other purposes".