Salesforce acquires AI start up

Salesforce is set to acquire deep learning start up MetaMind in an effort to bolster it artificial intelligence capabilities. While terms of the deal have not been released, it would appear to be an "acqhire" based agreement, as Salesforce will integrate MetaMind's technology into its current services. Long-term intentions have not been announced, though MetaMind's capabilities will be used to automate and personalize customer support in the first instance. "With MetaMind and Salesforce coming together, we'll be able to offer customers real AI solutions with breakthrough capabilities that further automate and personalize customer support, marketing automation, and many other business processes," said MetaMind Founder Richard Socher. "We'll extend Salesforce's data science capabilities by embedding deep learning within the Salesforce platform."