It's time to prime the AI engine

While government is not completely analogous to commercial enterprises, it's a worthy conversation as we all stand to benefit from a more effective and efficient approach to the people's business. Technology, without question, plays a critical role in this vision, and we've seen an uptick in the focus on modernization. Artificial intelligence (AI) and machine learning are emerging capabilities that have tremendous potential for a smarter and agile government, and one that is simultaneously more efficient and effective. A 2017 report by Deloitte, AI-augmented government, illustrates the dollars-and-cents potential. The firm projects that "simply automating tasks that computers already routinely do could free up 96.7 million federal government working hours annually, potentially saving $3.3 billion."