Using analytics to build a better cricket bot

Analytics are key to building a better chatbot. The following is a case study on how the Facebook bot Machaao uses Dashbot Analytics to increase user experience and engagement. By the age of four, every Indian boy has been introduced to cricket. It's a legacy passed on from generation to generation for over four decades. But cricket is not only a passion for Indians; it's one of the most popular sports in the world, with an estimated 2.5 billion fanbase.