AI could create more human jobs in insurance – company chief

Here's a novel thought: introducing artificial intelligence into insurance could actually create jobs, rather than stripping them away. That not just pie-in-the-sky daydreaming, that's the opinion of an artificial intelligence (AI) company chief executive heavily involved in the insurance industry. Alex Dalyac, co-founder and CEO of Tractable, says his company's AI for P&C auto claims could actually generate jobs – depending on what insurance carriers decide to do with the savings in accuracy and time his services generate for them. "We enable insurers to ensure their estimates are all accurate. With AI, all repairs are visually checked [and] many more inaccuracies are discovered," Dalyac said. "[As such], many more humans are required, to contact the shops to correct the inaccuracies."