Expert source on ethical AI in the workplace and hiring (Includes interview)

Britt argues that artificial intelligence – when used ethically – is positively impacting people when it comes to hiring and the employee experience. He expands further by saying that AI should be used to enhance human capability and help workers improve and grow – not to place a "big brother" monitoring system on them. Digital Journal spoke with CallMiner's Britt about examples of how AI has helped companies develop and retain top talent, simplify jobs, and drastically improve the employee experience. Digital Journal: How is artificial intelligence disrupting business? Britt: If by disruption we mean a radical change in a business, then the most disruptive aspects of AI is the need to rethink existing human-built processes to be AI processes, basically transforming a business from Human-to-Human to Machine-to-Human.