Large Language Models Aren't the Silver Bullet for Conversational AI - The New Stack

Machine Learning's Large Language Models (LLMs) -- like ChatGPT, GPT3 and BERT -- have recently captured the attention of the world. Put simply, LLMs are artificial intelligence (AI) tools that read, summarize, translate and generate text. They're able to predict which words would come next in a sentence with high confidence, which allows them to generate language similar to how humans speak and write. These models are so advanced, in fact, that some have even questioned their ability to achieve sentience. But, while it's no secret that LLMs have become an important foundation for conversational AI systems, many people incorrectly assume that LLMs will eventually be the silver bullet that will solve all conversational AI problems -- and that's just not the case.