DMV boss trims silly test questions, tries to fix license renewal mess. Can he succeed?

Los Angeles Times 

When it comes to the California DMV, is this a case of brand new year, same old tune? It's a positive sign that the massive bureaucracy's director has been checking out reader complaints about the license renewal process for drivers after age 70, and here's a news bulletin: He's even tossing out some of the crazy test questions that many of you have been griping about. I'll get to that in a moment, but first let's dip into the mail bag, which continues to overflow with tales from the Department of Motor Vehicles. Dave Warburton, 76, of Santa Clarita went to renew his license the first week of January and was told there was no record of his pre-registration in the computer system. "Not off to a good start," he wrote in an email.