How artificial intelligence can help SMEs - The Financial Express

The intense focus on the exponential potential of AI and related tools for businesses has thrown up questions around their relevance for the SMEs and whether they would stand to gain from investments in this area. In the early 70s, personal computers were new to business domains with only large-scale companies being able to justify the investment. To a great extent, the scenario with respect to AI and businesses is very similar. However, due to the hype created, small businesses are made to consider AI as probably essential to their survival. Just as in the 80s, when there were exceptions and some businesses considered investment in computers for the future of business, SMEs who see value in such investment to maintain their edge and are able to afford it, should go ahead and evaluate their investment decision based on their business objective and not just because of AI's novelty value.