Are Governments Ready For Artificial Intelligence? Role of AI in the Public Sector Post Pandemic

AI can improve populations' lives by providing better services in the following aspects: The COVID-19 crisis has sped up the adoption of artificial intelligence in the sector. With the on-going pandemic, governments are rethinking and reconfiguring their business models to navigate the uncertainties of the post COVID-19 world, they have started realising the potential of artificial intelligence to increase resilience, spot growth opportunities and drive innovation. Taken together, these benefits would equip public sector organizations to move beyond process optimization to deliver world class services and tackle long-term global challenges. Governments face particular barriers to deploying AI on a bigger scale. Not surprisingly, the historically low levels of IT investment in the public sector have slowed the introduction of AI in the public sector.