Intelligent Chatbots – the future of machine learning techniques

Intelligent bots use artificial intelligence to accomplish specific tasks by identifying user intent from text or voice conversations. They use a process called entity extraction, leveraging natural language understanding to extract key pieces of information. Most of the intelligent chatbots today are powered by natural language processing and machine learning. This enables them to get smarter and identify the key elements of a conversation to provide smart replies. Some of the most common places these chatbots are used are answering questions, playing music or making reservations.