Microsoft boss troubled by rise in reports of 'AI psychosis'

A number of people have contacted me at the BBC recently to share personal stories about their experiences with AI chatbots. They vary in content but what they all share is genuine conviction that what has happened is real. One wrote that she was certain she was the only person in the world that ChatGPT had genuinely fallen in love with. Another was convinced they had "unlocked" a human form of Elon Musk's chatbot Grok and believed their story was worth hundreds of thousands of pounds. A third claimed a chatbot had exposed her to psychological abuse as part of a covert AI training exercise and was in deep distress.