911 calls are getting the AI treatment now

Say More Creator Hub Gift Ideas For Everyone On Your List Mashable's Best: E-readers, robovacs, laptops, earbuds, smart home and more Look Up Mashable Selects Versus Switch Off Trending Now Safety Net In My Bag VidCon with Mashable All Series More and more cities are leaning on AI to help emergency operators. Chase joined Mashable's Social Good team in 2020, covering online stories about digital activism, climate justice, accessibility, and media representation. Modern emergency services systems lean on AI. New Orleans, home to more than 300,000 residents and an emergency system that handles thousands of calls each day, is turning to AI for help. The city recently confirmed that emergency services, overseen by the Orleans Parish Communication District, are deploying an AI triage tool to screen and sort incoming calls to assist human operators.