AI in telecom – from hype to reality

It's true, the recent advancements of narrow AI are mind-blowing: algorithms are beating humans in applications ranging from gaming to healthcare. But however'magical' these accomplishments may seem – especially when we retrospectively look back at what we thought AI would be able to do just a couple of years ago – this is far from the reality of the everyday work we do at Ericsson. For us, the'magic' of AI is making it work for us to make our everyday lives better and more efficient as a result. Now is the moment when AI goes from hype to reality. Already in our own industry we can see that AI is being embraced by service providers around the world.