All You Have to Do Is Ask: Accessing Salesforce Insights with Einstein Voice

Throughout the course of a day it's pretty common to speak to a number of colleagues and clients, yet we now have the ability to converse with an unlikely but familiar source: Salesforce's Einstein. Many Salesforce users will already have some experience with this artificial intelligence component, as it's been a central feature in Salesforce's cloud services, but Einstein now has become even more sophisticated. Unveiled at Dreamforce last week as one of the latest innovations, AI and voice-based functionality are now integrated into Einstein to give users a new way to access valuable information with voice control. Marc Benioff's opening keynote included a demo of Einstein's new voice capability, which was given an even greater focus during the Salesforce Einstein keynote led by Marco Casalaina, VP of Product Management. He shared a stat from Fortune that 7 out of 10 businesses using AI say they've achieved little to nothing from their efforts and investments.