Malaysian Bank Works with 2 Singaporean Fintech Firms To Enhance Their AI App

CIMB Bank Berhad has added new features to its mobile application, the CIMB Enhanced Virtual Assistant (EVA), to bring further personalised, convenience and improved experience to its customers. Launched in December 2016, CIMB EVA has delivered in enabling account overviews and transactions through chat or quick keyword access. EVA was recently enhanced to include Spend Analyser and natural language conversational capabilities. These features are made available through collaboration with Singaporean fintech companies like MoneyThor and Active.Ai. With CIMB EVA's Spend Analyser which was done in collaboration with MoneyThor, customers can manage their accounts better and make smarter financial decisions via single-tap spending insights for, among others, utilities, petrol, entertainment, dining and travel made on their CIMB debit, credit and prepaid cards.