How EdTech and P2P could revolutionise the future of L&D

Workplace learning and development (L&D) departments have increasingly relied upon EdTech to deliver valuable professional development to employees throughout the pandemic. Naturally, this has prompted a number of educators to confront a question that has long been looming: will these new technologies eventually displace their roles? For a variety of reasons, the answer to this question is "no", chief amongst which is the fact that humans have essential skills and qualities that are all too challenging to replicate in their robotic counterparts. From empathy and compassion, to creativity and improvisation, these virtues make skilled HR professionals and training vendors much sought-after in the workplace. That is not to say that job functions will not change as domains like artificial intelligence (AI) and robotics continue to develop.