Governments need to embrace AI for the good of the people

AI solutions already go a long way in improving efficiency and customer service, two areas where local governments could certainly use a helping hand. AI used for intergovernmental processes means handling rote tasks, freeing up employees to better flex their creative muscles to proactively solve problems. It stands to reason that an organization as process-driven and often staid as administrative government offices could take some massive leaps forward in both productivity and creativity with the help of AI.