Meet ADA! Artificial Intelligence-powered Chatbot by Diamond Bank Actifatemag

Diamond Bank – Nigeria's fastest growing retail bank – has launched an Artificial Intelligence (AI) Chatbot, leveraging pioneering technology to reach more customers with an enhanced service in Nigeria. The Chatbot named'Ada' uses AI technology to provide a human-like interaction and personalized experience for Diamond Bank customers. As Ada learns from past interactions, Diamond can offer more relevant and timely solutions that are really simple for customers to use. Ada enables transactions such as airtime purchase, bill payments, stock trading, and money transfers all via a social network platform. Already live on Facebook Messenger, the most popular social chat programme, Ada will also be on other messaging platforms in the coming months.