Search 2016: Human not Artificial Intelligence Needed

One of the advantages of running search workshops is that it forces me to keep up to date with changes and new developments. For many people, weird search results are something that they have to cope with but do not necessarily have time to investigate. They are providing information and support to other people, and once one project is over another takes its place. There is very little time to look into why the search engine - often Google - is behaving bizarrely. For me, keeping abreast of what the search engine companies are doing is a large chunk of my job and what I discover is sometimes disconcerting and worrying.