How a bunch of Indian startups have taken an early lead in chatbots - The Economic Times

While Gupta might have been relieved that he was not taken to task by his stern coach at Prepathon, an online test prep startup founded in September 2015, what he didn't know was that the person he was chatting with on the Prepathon app was not his coach but a bot! Millennials -- those born between 1980 and 2000 -- are texting more and talking less. And millennials matter because they will account for 40% of all consumers in the US by 2020, as projected by Goldman Sachs. While Jaiswal might be content with one chatbot, others want multiple bots. Aarti Gill is one of them. The cofounder of FitCircle, a chat-based health and fitness platform, boasts 32,000 bot users.