MWC 2018: Ericsson adds AI, machine learning to handle network complexities

As IT environments become more complex, organisations must prepare efficiently. Ericsson has turned to machine learning and AI to do just that. Mobile World Congress has focused a lot around 5G and the Internet of Things (IoT), but Ericsson has shifted the focus back to artificial intelligence (AI). The telecommunications company has announced incorporating machine learning and AI within its entire organisation and customer operations. The aim of the introduction is to enable networks across the company to self-optimize, improve efficiency and deliver better user experiences.