4 Ways AI Is Emerging to Save Government Billions in Hours and Dollars

In recent years, artificial intelligence has emerged as a concept on the cusp of revolutionizing everything from medical research to workplace collaboration. And while the technology has recently begun touching into government operations in the form of chatbots, a new study finds that states and cities should begin gearing up for big changes -- and big savings -- from AI tech. According to a new report by Deloitte University Press, by automating many of the simple and repetitive tasks government employees perform every day, AI could free up or eliminate millions of hours of labor in the federal government alone. "At the low end of the spectrum, we estimate, automation could save 96.7 million federal hours annually, with a potential savings of $3.3 billion; at the high end, this rises to 1.2 billion hours and a potential annual savings of $41.1 billion," the report reads. Cognitive technologies could help push these cost savings not just by freeing workers from mundane tasks but also by creating more accurate cost projections and overcoming resource constraints, the report notes.