AI can make better decisions but governance is the key -- Washington Technology

The rapid development of artificial intelligence has the potential to remake how the federal government delivers a broad range of core services to citizens in a profound way. When implemented correctly, these technologies can help the government to render decisions faster, using better data, at a far lower cost in vital areas ranging from awarding disability benefits to granting patents to adjudicating immigration applications and healthcare insurance benefits. Pursuing AI transformation will also position the government to better respond to sudden demand surges for relief as a result of pandemics or other unforeseen future emergencies. Right now, AI strategies are at an early adoption stage in most administrative agencies, with just 45 percent of surveyed agencies having an AI use case according to a recent report, Government by Algorithm, issued by Stanford University and NYU to the Administrative Conference of the United States. Out of those agencies that have implemented AI, only 12 percent were considered to be highly sophisticated applications, according to Stanford's computer scientists.