How can design thinking help to shape the future of work?

Mark Curtis, Fjord co-founder and chief client officer – and Inspirefest 2016 speaker – tells us how design thinking can not only bring real human emotion into business, but it can also help forge the future of work. The world is changing at a pace we've not witnessed since the industrial revolution. With the added uncertainty of Brexit and global political turmoil, the future has never been less predictable, particularly for businesses that are so exposed to outside influence. But from challenge emanates great opportunity, and, with advancements in design, technology and even'contentious' artificial intelligence (AI), the workplace of the future is primed for disruption from within. So what do organisations need to do to future-proof themselves against these outside sociopolitical, economic and sometimes geographical challenges?