Solving vertical business challenges with AI

Artificial intelligence (AI) can deliver significant business value. But to maximize the benefits of AI, you need to focus on creating solutions to real business challenges rather than on the technology itself. AI can help you solve business challenges in virtually every industry. At the recent Gartner ITxpo, my colleague Anne-Sophie Lotgering, Orange Business Services CMDO, talked about how the most successful companies will augment human workforces with AI. In fact, Gartner predicts that AI augmentation will generate $2.9 trillion in business value and recover 6.2 billion hours of worker productivity by 2021. It estimates that 37% of large enterprises have already tipped their toe in the water and using AI to some extent.