Insurance Opportunities With AI and Automation: But What are the Risks and the Next Bridges to Cross? - Insurance Insights

There's currently a lot of hype around artificial intelligence (AI) and automated data processing for a number of reasons. But why is that there are relatively few real-world examples of data science teams in insurance applying machine learning? How can AI and machine learning improve certain areas of the insurance process? How to make money and actually create real value for the customer from it? What are the specific real world scenarios where automation can be used?