The Impact Of Artificial Intelligence On Professional Services

When you hear the word "automation...", does your mind skip straight to "…destroys jobs"? If so, there should be a few stops in between. Automation is about removing friction, driving down costs, speeding processes up, and generally improving efficiency. Making goods and services better and cheaper is a good thing: it makes us all richer. There is scope to do this in all walks of life, and not least in professional services, such as accountancy and the law.